I forgot my password
I forgot my password

Important information  

We are sorry, but due to complications caused by the outbreak of the coronavirus, we are currently unable to provide full phone support and it will only be available between 16:00-20:00 CET every day. Please check our help pages or contact us by chat or email for 24/7 assistance. Rest assured that we are still able to help you with any concerns you may have about your level of play or to discuss the measures we have in place to help you manage your account and spending. Please talk to us on live chat or check our Responsible Gaming pages.

I forgot my password
Why is my account closed?
How can I close or reopen my account?
How can I close my account?
How can I unlock my account after entering the wrong password?
I forgot my password
I forgot my password but don't have access to my registered email
How to reset your password

If you have access to your registered email address:
You can easily set a new password by requesting a password reset email here. Just enter your email address and date of birth and click on ‘Submit’.

If you don’t have access to or you can’t remember your registered email address:
Please click here for more information about how you change your email address so that you can reset your password.

Do you need any more help?

Need more help with your account? Visit our Help pages for additional information on logging in to your partypoker account.

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